Product Overview Warranty Information Shipping Information SPECIFICATIONS: Channel : 2-Channel Temperature Technology : 400 Series Cable Length : 0.3m Lifecycle : Reusable Unit : 1 Warranty : 12 months Certificates : CE, FDA, CFDA PART NUMBER REFERENCES: Avante : NCMQ5296 Cables and Sensors : DMQ400-AD20 GE Healthcare : 2104178-002, 2104178-002 Tenacore : CAB-98001-TE Unimed : TMQ400-AD/2 At THE BIOMED GUYS, we stand behind the quality of our products and are committed to your satisfaction. All ECG Leadwire products are covered by a 6 month warranty from the date of purchase. This warranty guarantees that your product will be free from defects in materials and workmanship under normal use and service during the warranty period. If a defect arises within 6 months, we will, at our discretion, repair or replace the product at no additional cost to you. In addition, we proudly offer a 100% Compatibility Guarantee. We guarantee that the product you purchase from THE BIOMED GUYS will be fully compatible with the equipment or system specified at the time of order. If compatibility issues occur, please contact us promptly so we can provide a replacement or appropriate solution. Please follow our return process, found in the instructions here: RETURN POLICY Please Note: This warranty does not cover damage resulting from misuse, improper installation, unauthorized repairs or modifications, accidents, or normal wear and tear. Proof of purchase may be required for all warranty claims. Our goal is simple; to provide reliable products and dependable service you can trust. If you have any questions about your warranty coverage, our team is always happy to help. Shipping & Delivery Policy This Shipping & Delivery Policy for THE BIOMED GUYS, Inc. is part of our Terms and Conditions ("Terms") and should therefore be read alongside our main Terms: SHIPPING TERMS. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. What Are My Shipping Delivery Options? Free Shipping We offer free Economy shipping on US orders over $500. Shipping Fees We also offer US shipping at the following rates: Shipping Method Estimated Delivery Cost FedEx Ground® 1 – 6 Business Days by End of Day Based on Location FedEx Express Saver® 1 – 3 Business Days Before 5:00pm Based on Location FedEx 2Day® 1 – 2 Business Days Before 5:00pm Based on Location FedEx Standard Overnight® Next Day Before 5:00pm Based on Location FedEx Priority Overnight® Next Day Before 10:30am Based on Location If you select a shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates given for delivery of the products are given in good faith but are estimates only. For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms. Once your order is packaged and labeled for shipping, your order will be updated with tracking information.
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